SealedScope
Process Guide

You Did Work Without a Signature. Now What?

We’ve all been there. The client said “yeah, go ahead” and you just... did the work. No change order. No signature. Let's figure this out.

Let's Be Honest: This Is a Tough Spot.

Without a signed change order, you don't have the same legal protection. But that doesn't mean you're out of options. Here's what you can do.

Reality check:A verbal agreement is still technically a contract in most states. The problem is proving it. Without documentation, it's your word against theirs. That's a fight you might win, but it's a lot harder than having a signed document.

Your Options: Best to Worst

A

Get Them to Sign Now (Retroactively)

Create the change order in SealedScope right now and send it to the client. Frame it as a formality: “Hey, I just need to get this documented for both our records. Can you sign off on the work we discussed?” If the relationship is still good, most clients will sign. This is your best outcome.

B

Gather Your Evidence

No signed change order? Gather everything else. Text messages where they asked for the work. Emails. Photos of the completed work. Witness statements from your crew who heard the conversation. Phone records showing you talked that day. Build the strongest case you can with what you've got.

C

Negotiate a Partial Payment

Sometimes getting 70% is better than fighting for 100% and getting nothing. If the client is pushing back, offer a compromise. “Look, the materials alone cost me $X. Can we at least settle on covering my costs?” Get whatever you agree to in writing this time.

D

Take It to Court

Small claims court is an option, but without a signed document, you're relying on texts, emails, and witness testimony. It can work, but it's a coin flip. Consider whether the amount is worth the time, stress, and court filing fees.

How to Prevent This Next Time

Three simple habits that will save you thousands.

1

Make It Instant

The client says “can you also do X?” You say “absolutely, let me send you the change order right now.” Pull out your phone, create it in SealedScope, send the link. 60 seconds.

2

Make It a Rule

Tell every client upfront: “Any changes to the scope need a signed change order. It’s how I run my business and it protects both of us.” Set the expectation on day one.

3

Make It Easy

SealedScope change orders take 30 seconds to sign on a phone. No printing, no scanning, no “I’ll get to it later.” The easier it is, the more likely they'll sign on the spot.

Never Get Caught Without a Signature Again.

SealedScope makes change orders so fast and easy, there's no excuse to skip them. Create one from the job site in 60 seconds.

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